Delivery
For all stock orders every effort will be made to process your order within one working day of receipt. All items are then despatched by carrier using the service listed below (or if appropriate 1st class Royal Mail). In the case of special orders and items temporarily out of stock we will advise you of an estimated delivery date as soon as possible. All delivery dates are approximate. In addition to the price of the goods, you will be required to pay a delivery charge as detailed below.
Charges/Shipping Rates
Destination Delivery time Price
UK - England, Wales, parts of Scotland, Isle of Wight 24hr from despatch
Orders from £0.00 - £40.00 £4.00
Orders from £40.01 - £199 is £8.50
Orders from £199+ £free
Rest of Europe 2 - 3 days from despatch Contact Us
Rest of World Please Enquire Contact Us
Please note, initial postage on all orders to addresses within the UK are delivered free with nonsale orders over £199! Secondary postage and non offer postage: Lightweight Orders - We will endeavour to send lightweight items by 1st class post to reduce carriage costs. Minimum charge on subsequent postage is £2.50. Subsequent delivery charges due to exchange will be charged at £8.50. International Heavyweight Orders - Multiple item orders may be subject to additional shipping charges. We will advise you before processing your order if this applies.
Prices
The price of your order (exclusive of delivery) will be as shown in our current catalogue or on our website at the time you place your order. However, they may be subject to change. Every effort is made by us to ensure that the prices shown in our current catalogue or shown in our website are accurate at the time you place your order. If an error is found, we will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or cancelling your order. If you choose to cancel your order we will refund or credit you for any sum that has been paid by you or debited to your credit card for the cancelled goods.
Payment Methods
We accept most major credit cards. We can accept orders via our website (through our secure server) or if you prefer to speak with one of our customer service advisors directly you can place your order by telephoning:(Shop) +44 (0)1993 824004 or (Office)+44 (0)1993 841276
VAT
VAT is only applicable to countries within the European Union. Our registration number is: 630 5487 46
Charging
We will not charge your credit / debit card until your order (or the first instalment of it) is despatched, unless the item that you have ordered is made specially to your order in which case we may charge you a non-refundable deposit of 25% of the price of the item as soon as your order is confirmed. Any customs or import duties levied once the package reaches your destination country will be your responsibility as we have no control over these charges and cannot predict them.
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